---
title: "Adding a guest or walk-in"
url: "https://help.checkinpax.com/en/article/adding-a-guest-or-walkin"
language: "en"
last_updated: "2026-04-15T07:52:54.399Z"
---

# Adding a guest or walk-in

Sometimes a guest shows up who isn't on your list - a last-minute plus-one, a walk-in, or someone who registered with different credentials and can't be found. The Check-in App lets you add new guests right at the door.

### How to add a guest onsite:

1.  Open the Check-in App and select your event, then choose the guest list where you want to add the new guest.
2.  Tap the **Add Guest** button (It is the guest and "+" icon in the top right next to the search bar).
3.  Fill in the required fields:
4.  -   Full name or
    -   First name
5.  (Optional) Fill in any custom fields you've created for your event.
6.  Select a status (default is "Confirmed").
7.  Select a guest list from the dropdown (required if you are in the All Guests list)
8.  Tap **Save**.
9.  Press the **Check-in** button (if the guest has arrived.)

### What happens after adding:

-   The new guest appears immediately in the guest list on all devices (thanks to real-time sync).
-   You can now check them in, print a badge, edit or move them to another guest list.
-   The guest is marked with a **Source** of "Check-in App" in your reports.

### Important notes:

-   Adding a guest onsite does **not** automatically send them a confirmation email or QR code. For that, you would need to add them via the web browser before the event.
-   If you add a guest to the wrong guest list, you can move them (see Moving a Guest).

### When to use this feature:

| Scenario | Should you add onsite? |
| --- | --- |
| Last-minute add-ons to your lists | ✅ Yes |
| Guest who registered but isn't in the system (typo in email, etc.) | ✅ Yes |
| Walk-in | ✅ Yes (if your event allows walk-ins) |
| A guest who was accidentally deleted | ✅ Yes |

**Pro tip:** Before the event, decide as a team whether walk-ins are allowed. Communicate this clearly to your check-in staff so they know when to add a guest versus when to turn someone away.