---
title: "Changing a Guest's Badge Template"
url: "https://help.checkinpax.com/en/article/changing-a-guests-badge-template"
language: "en"
last_updated: "2026-04-15T08:19:04.750Z"
---

# Changing a Guest's Badge Template

Fix badge issues on the spot – switch a guest to a different template and re-print, all from within the app.

Sometimes a guest's badge doesn't look right when printed. The name might be too long for the label, or the guest may need a different badge design (e.g., a VIP sticker or a speaker designation). The Check-in App lets you change a guest's badge template on the spot – no need to go back to the web browser.

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### When to change a badge template onsite

| Scenario | Why change the template |
| --- | --- |
| **Long guest or company names** | Switch to a template with a smaller font size (2–4 pixels smaller) so the name fits properly on the label |
| **Last-minute VIP upgrade** | Assign a VIP badge template to recognize the guest |
| **Wrong template assigned** | The guest was imported with the incorrect template |
| **Special request** | A guest needs a different badge format for accessibility or other reasons |

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### How to change a badge template for a guest

1.  Open the Check-in App and select your event.
2.  Find the guest (use search or scroll through the guest list).
3.  Tap on the guest's name to open their profile.
4.  Tap the **Edit** button.
5.  Look for the **Badge Template** dropdown.
6.  Select the new template from the list.
7.  Tap **Save**.

The guest's badge template is now updated. Any future prints will use the new template.

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### How to re-print after changing the template

After saving the new template, you can immediately print a corrected badge:

1.  With the guest's profile still open, tap 🖨️ **Print** Badge.
2.  The badge will print using the newly assigned template.

> **💡 Pro tip:** This gives you a super fast way to fix guest badges on the spot – no matter the use case. Edit, save, print. Done.

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### Example scenario

**The problem:** A guest named Christopher Alexander Hamilton has a very long name. When you print their badge, the name is line breaking or too small to read.

**The solution:**

1.  You have prepared a "Long Name Badge" template with a font size 2 pixels smaller than your standard template.
2.  Open the guest's profile in the Check-in App.
3.  Tap **Edit**.
4.  Change the **Badge Template** dropdown from "Standard Badge" to "Long Name Badge."
5.  Tap **Save**.
6.  Tap 🖨️ **Print** Badge again.

**Result:** The guest receives a clean, readable badge – fixed in under 30 seconds.

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### Important notes

-   The badge template dropdown only shows templates that have been **created in your account** (see [Creating badge templates](https://help.checkinpax.com/en/article/creating-badge-templates)).
-   If you do not see a template you expect, it may not have been created yet, or you may not have permission to use it.
-   Changing the template does **not** affect the guest's check-in status or any other data.
-   You can change a guest's template as many times as you need.

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### Pro tips

-   **Create a "Long Name" template before your event.** Having a template with a smaller font size ready will save you time when long names appear.
-   **Train your team.** Make sure check-in staff know how to change templates and re-print badges. It takes 10 seconds to learn and saves minutes of frustration.
-   **Test both templates.** Before the event, print a test badge using your standard template and your long name template so you know exactly how they will look.

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## Related Articles

-   Editing and creating badge templates
-   Using the Badge Designer
-   Printing badges in the Check-in App