---
title: "Creating new email templates"
url: "https://help.checkinpax.com/en/article/creating-new-email-templates"
language: "en"
last_updated: "2026-09-07T05:05:52.600Z"
---

# Creating new email templates

Build reusable email templates for invitations, confirmations, and reminders – then use them across multiple events.

Email templates in Check-in Pax allow you to design professional, consistent invitations, confirmations, and announcements without starting from scratch every time. Once you create a template, you can reuse it across multiple events or customize it for specific guest lists.

### What is an email template?

An email template is a reusable design that includes:

-   Subject line with sender name and email address
-   Email body (text, images, buttons)
-   Guest placeholders (e.g., \[Guest\](First Name), \[Guest\](Last Name), \[QR\](Email))
-   Styling and layout (using the Email Designer)

Before you can send an email to guests on Check-in Pax, you will need to create a template, test it and activate it.

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### How to create a new email template

1.  Log in to your Check-in Pax account in your web browser.
2.  Go to **Manage Templates** → **Emails**.
3.  Click the **+ New Template** button on top.
4.  Enter a **Template Name** (e.g., "Conference Invitation" or "VIP Confirmation").
5.  **Choose HTML or Email Builder.** The Email Builder is selected by default and is the easiest way to design emails visually. Choose **HTML** if you have received a final HTML email file from your designer and want to upload it directly.
6.  **Enter Sender Name.** This is usually your company or event name.
7.  By default, you can use our shared sender address: [`no-reply@eventconfirmations.com`](mailto:no-reply@eventconfirmations.com). For a more professional look, Check-in Pax allows you to verify and use your own custom domain. Learn more about using your own email sender domain here.
8.  **Choose a Reply-to email address.** This is the email address where guest replies will be sent. Make sure it is monitored regularly so you don't miss important responses.
9.  Write your **Email subject line.** Subject lines also support place holders such as \[Guest\](First Name) for the guest's first name or \[Event\](Location) to dynamically add the event venue.  
      
    ![](https://cdn-assets.productfruits.com/db07ce7a-7640-41f8-ad49-942a1034044e)  
    
10.  Click **Create Email Template.**

Your new template is now saved and ready to be designed. If you selected **Email Builder**, the designer will open automatically so you can start designing right away.

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## Related Articles

-   Copying email templates
-   Using the Email designer
-   Adding guest placeholders
-   Adding QR Codes
-   Testing emails and viewing as guest
-   Activating, sending, and scheduling emails
