---
title: "Scanning QR Codes"
url: "https://help.checkinpax.com/en/article/scanning-qr-codes"
language: "en"
last_updated: "2026-05-04T09:26:22.092Z"
---

# Scanning QR Codes

The Check-in App includes a powerful QR code scanner that turns your iPad or device into a fast, touch-free check-in station – just hover and scan.

The Check-in App includes a powerful QR code scanner that turns your iPad, tablets, or phones into a fast, touch-free check-in device. Guests can present their QR code on their phone (from an email, link or ticket) or on a printed name badge, and your team can scan it to find, check in, or track them in seconds.

### Where to find the scan button

Open the Check-in App and select your event. Click on All Guests or any of your created guest lists. On the guest list screen, look for the **Scan** icon in the lower right corner. Tap it to activate the scanner.

**First-time use:** The app will ask for permission to access your camera. Tap **Allow** to enable scanning.

### How to scan

Once the scanner is open, simply hover your device's camera over a QR code. The app will detect it automatically — no need to press a shutter button.

When a QR code is detected, the app's behavior depends on which scanning mode you have selected.

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## Scanning Modes

Check-in Pax offers three scanning modes. You can switch between them in the scanner settings.

### Scan & Find

This mode brings up the guest profile associated with the QR code. You will see all guest details, including:

-   Name and company
-   Current status (Confirmed, Checked In, etc.)
-   Check-in history and timeline
-   Custom fields (meal preference, table number, T-shirt size, etc.)

**What you can do next:** Review the guest's information, manually check them in if needed, or simply close the profile. After completing your review, press **Scan Again** to scan the next QR code.

**Best for:** VIP check-in, manual verification, or when you need to see guest details before taking action.

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### Scan & Check-In

This mode is designed for speed. When you scan a QR code, a pop-up appears showing the guest's name, company, and any notification field content. The guest is **checked in immediately** — no need to press an additional button.

**What happens next:** The pop-up closes automatically after a few seconds or close it manually, and you can scan the next guest right away. This creates a fast, continuous flow for busy entrances.

**Special case – Already checked in:** If a guest's QR code has already been scanned, a different pop-up appears, informing your staff that the guest has already been checked in. To investigate further, click the **Guest Details** button to open the full profile.

**Best for:** High-volume events, straightforward check-ins, and fast-moving lines.

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### Scan & Track

This is a special feature for tracking guests by scanning QR codes - either from their phones or from printed name badges. Each time a guest's QR code is scanned, the app adds a timestamp to their timeline.

**Use cases for Scan & Track:**

-   Tracking attendance at specific sub-events or sessions
-   Checking guests out when they leave
-   Counting how many times a guest visits a particular area (e.g., bar, photo booth, after-party)
-   Simple guest counters without changing check-in status

**Pro Tip:** Use the **Device Naming** feature to give your current device a name (e.g., "Bar Scanner" or "Session A Entrance"). This name will appear in your reports and lets you know at which location or activity the scan was performed.

**Best for:** Straightforward session tracking, exit counts, activity monitoring, and any scenario where you want timestamps without altering check-in status.

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#### Related Articles:

-   Troubleshooting and QR code scanning tips
-   Generating QR codes
-   Sending invitation emails with QR codes
