Configuring Multiple Check-in Buttons

By default, the Check-in App gives you a single Check In button for each guest. But many events need more than just a simple check-in. You might need to track attendance across multiple days, record when a guest picks up a souvenir, or mark completion of different activities.

The Multiple Check-in Buttons feature lets you replace the single button with up to 6 custom buttons - each with its own name, its own timestamp, and its own column in your reports.

What it does

Instead of one button called "Check In," you can create buttons like:

Your team can press one, some, or all of these buttons for each guest. Each button press records a separate timestamp. In your reports, you will see a dedicated column for each button (e.g., a "Day 1" column with its timestamp, a "Day 2" column with its timestamp, and so on).

Key features

Independent tracking

Each button works independently. Pressing "Day 1" does not automatically press "Day 2." Your team decides which buttons to press for each guest.

Independent undo / revert

You can undo or revert the press of each button independently. If you accidentally press "Souvenir" for the wrong guest, you can revert just that button without affecting their check-in status.

Clear visual feedback

When a button has been pressed, its appearance changes (e.g., becomes greyed out or marked as completed), so your team knows at a glance what has already been recorded for that guest.

Activity timeline

Each button press also appears in the activity timeline of every guest profile. This gives you a complete history of when each action was taken for each guest, all in one place.

How to set up multiple check-in buttons

This feature is configured in Event Management (web browser), not inside the Check-in App.

1. Open your web browser and log into your Check-in Pax account.
2. Go to your event dashboard.
3. Click on Edit Event Details (in the event settings dropdown or in the event side bar).
4. Look for the option Add Multiple Check-in Buttons.
5. Toggle the feature on.
6. Add and rename your buttons (up to 6). For example:
7. • Button 1: "Day 1"
   • Button 2: "Day 2"
   • Button 3: "Souvenir"
7. Click Save.

Once saved, the changes will sync automatically to all Check-in App devices. Your team will now see the new buttons instead of the single "Check In" button.

Important note: Configure these settings before you start checking in real guests. The multiple buttons work separately from the standard check-in button. To avoid messing up your check-in statistics, make sure to un-check-in or delete any test guests before switching modes.

Info about QR code scanning

When you scan QR codes using Scan & Check-In mode, the app only triggers and checks-in the guest for the first button automatically. Additional buttons are not activated by QR scanning and it will say: Guest is already checked in.

Workaround: If you need to record additional buttons (e.g., "Souvenir" or "Day 2") for guests arriving via QR code, use the Scan & Find mode instead. This opens the guest profile, where your team can manually press the additional buttons.

Example use case: Multi-day conference

Instead of a single check-in column, your report will have three separate columns—one for each button you created. Each column uses your button name as the header and contains the timestamp when that button was pressed.

The report gives you clear attendance data for each day, with each day's check-in time neatly organized in its own column.

Example use case: Dinner event

You can track exactly when each guest arrived, when they ate, and whether they used the bar - perfect for event flow analysis and catering reconciliation.

Example use case: Event with souvenir pickup

You can see exactly who arrived and who collected their souvenir—perfect for inventory planning.

When to use this feature

Quick reference

Pro tip: This is a small feature, but incredibly powerful when used for the right use cases. Take a few minutes before your event to plan which buttons you actually need - more is not always better. Two or three well-named buttons are often more effective than six.

Related Articles

• Checking in a guest
• Reverting a check-in
• Scanning QR codes
• Downloading reports