Printing Badges in the Check-in App
Once you have set up your printer and designed your badge templates, printing badges during check-in is quick and straightforward. Your team can print a badge for each guest as they arrive, or re-print a badge if needed.
Before you start – quick checklist
- Printer is connected to the same Wi-Fi network as your iPad
- Printer has paper loaded and is turned on
- Check-in App is logged in and your event is selected
- A badge template has been created and assigned (default template works for most guests)
Need help with setup? See Setting up the printer and Creating badge templates.
How to print a badge for a guest
- Open the Check-in App and select your event.
- Find the guest you want to print for (use search or scroll through the guest list).
- Tap on the guest's name to open their profile.
- Tap the 🖨️ Print button.
- The badge will print immediately using the guest's assigned badge template.
Autoprint – save a click
You can enable Autoprint to have badges print automatically when you check in a guest – no need to press the Print Badge button separately.
How to enable Autoprint
- Open the Check-in App and select your event.
- Tap the settings icon (☰) in the lower left corner.
- Toggle Autoprint to ON.
How Autoprint works
| Action | Result |
|---|---|
Press the Check In button | Guest is checked in + badge prints automatically |
Scan a QR code using Scan & Check-In mode | Guest is checked in + badge prints automatically – no button clicks needed at all |
💡 Pro tip: Autoprint + Scan & Check-In is the fastest possible workflow. Just scan the guest's QR code, and everything happens automatically: check-in, badge printing, and real-time sync.
How to disable Autoprint
Follow the same steps and toggle Autoprint to OFF. You will then need to press Print Badge manually after check-in.
What happens after printing
- The badge prints using the assigned badge template for that guest.
- If no specific template is assigned, the default badge template is used.
- The print action does not check the guest in (unless Autoprint is enabled). Check-in and printing are separate actions by default.
Printing for multiple guests (bulk print)
You can also print badges for an entire guest list at once directly from the Check-in App.
- Open the Check-in App and select your event.
- Tap the settings icon (☰) in the lower left corner.
- Select Bulk Badge Printing.
- Choose the guest list you want to print.
- Confirm to print all badges for that list.
Note: Bulk print is designed for quickly printing a dedicated list onsite, such as a speakers list or sponsors list. It prints the entire guest list – you cannot select individual guests in bulk from the app.
Re-printing a badge
If a badge is lost, damaged, or needs to be updated:
- Open the guest's profile (same as printing for the first time).
- Tap 🖨️ Print Badge again.
- A new badge will print with the guest's current data and template.
There is no limit to how many times you can re-print a badge for the same guest.
Troubleshooting
| Issue | Solution |
|---|---|
Print button does nothing | Check that the printer is on and connected to the same Wi-Fi as your iPad. Go to Printer Setup to verify connection. |
Autoprint not working | Check that Autoprint is toggled ON in the settings menu (☰). |
Alert appears when printing (e.g., printer disconnected, invalid badge template) | See the Printer Setup Guide for detailed troubleshooting steps. |
Pro tips
- Print a test badge before guests arrive. Use a test guest to verify everything works.
- Use Autoprint + Scan & Check-In for speed. This is the fastest workflow – one scan checks in the guest and prints the badge automatically.
- Print on demand. Most events print badges as guests check in. This avoids wasted labels and ensures badges are always up to date.
- Keep spare paper rolls nearby. Running out of paper during check-in slows everything down.
- Assign templates in advance. Make sure VIPs, speakers, or other special groups have their templates assigned before the event starts.
Related Articles
- Configuring the printer in the Check-in App
- Editing and creating badge templates
- Using the Badge Designer
- Generating badges in bulk
- Changing a badge template in the Check-in App
- Scanning QR codes – Scan & Check-In