Pricing & Billing

Pay per event – no monthly subscriptions, no hidden fees, and no charges for additional team members or devices.

Check‑in Pax pricing is simple and transparent. You pay per event, with no monthly subscriptions, no hidden fees, and no charges for additional team members or devices.

How pricing works

You choose the plan that fits your event needs. Each plan includes unlimited guests (fair usage policy applies) and unlimited team members.

Plan	Best for	Price (per event)
CHECK‑IN	Fast entry management, walk‑ins, and on‑site badge printing	US$250
MANAGE	Full RSVP, email, and registration management	US$750
HIRE	White‑glove service with a dedicated event expert	US$2,500

Multi‑event & enterprise discounts: Book 10+ events per year and get 20% off. For enterprise plans with compliance audits or custom SLAs, contact our sales team.

Pay in your local currency

We support multiple currencies. You can pay in:

Currency	Code
US Dollar	USD
Euro	EUR
Hong Kong Dollar	HKD
Singapore Dollar	SGD

Check our pricing page to see prices in your local currency.

What each plan includes

CHECK‑IN (US$250 / event)

Check‑in App with unlimited check‑ins
On‑site name badge printing
QR code scanning
Real‑time and post‑event reporting
Event check‑in for up to 8 event days

Best for: Events that only need fast, efficient entry management and badge printing.

MANAGE (US$750 / event)

Everything in CHECK‑IN
Unlimited emails (for up to 2,500 guests; contact us to increase limits)
No‑code email designer
QR code confirmations
Registration pages and RSVP forms
Manage your event for up to 4 months

Best for: Events that need to handle invitations, RSVPs, and guest communication from start to finish.

HIRE (US$2,500 / event)

Everything in MANAGE
Dedicated event expert to manage Check‑in Pax for you
Setup, training, and onboarding
Custom email and form design
Guest list import and management
NDA included

Best for: High‑stakes events where you want an expert to handle the software so you can focus on your guests.

Enterprise security & compliance

For enterprise customers who require additional security documentation, we offer the following services for an additional fee:

Service	Description
Security questionnaire completion	We will complete your organization's security, compliance, or vendor risk assessment questionnaires
Penetration test results	Access to our latest third-party penetration test reports
Security certificates	Coming soon: SOC 2, ISO 27001, or other compliance certificates upon request

These services and certificates can be purchased for a fee. Contact us for details and pricing.

Billing policy – what you need to know

Question	Answer
Are there hidden fees?	No. Apart from the Check-in and Manage tier, your event price does not limit specific features: it includes unlimited guests (fair usage), unlimited team members, and support. The only extras are iPad/printer rentals, white‑glove service, or on‑site support.
Is there a free trial?	Yes. Test Check‑in Pax for free with up to 20 guests. No credit card required – just full access.
Can I upgrade mid‑event?	Yes. Upgrade your event anytime to add invitations or RSVPs. Just let us know.
What if I need to cancel?	You receive an event credit for unused events. If you have already started, we prorate it fairly.
Why are there no guest limits?	Because event plans change. Last‑minute adds and walk‑ins happen. We have you covered. A fair usage policy applies. Contact us if you plan for more than 2,500 guests.

What you won't pay for

Unlike other platforms, Check‑in Pax does not charge for:

Additional team members or logins
Setup or implementation
Extra devices or check‑in stations
Guest imports or exports
Standard support

Volume & enterprise discounts

Scenario	Discount
10+ events per year	20% off
Enterprise (compliance audits, custom SLAs, legal reviews)	Tailored solution – contact us

Still have questions?

If your question isn't answered here, check our FAQ section on the pricing page or contact our support team via chat or email.