Check-in Station Overview
Check-in Stations let guests check themselves in on an iPad at your event. Use these articles to configure the station in the Event Management backend, brand it for your event, and activate it in the iOS app.
What the Check-in Station is, what it does, and what you need before you start
The Check-in Station turns an iPad into a self-service check-in point for your event. Guests identify themselves at the iPad — by scanning their QR code or by searching for their name — and check themselves in.
The station is configured in two places:
- Event Management (web) — where you set up the station: passcode, check-in methods, privacy, screen text, typography, and background.
- The iOS app (iPad) — where you activate and run the station on the day of the event.
What you can configure
| Setting | What it controls |
|---|---|
Passcode | The 6-digit PIN needed to exit the station on the iPad (required) |
Methods | QR code scanning and/or attendee search |
Privacy | Masked search results, badge auto-printing, success screen timing |
Screen text | Status badge, event title, welcome message, confirmation message |
Typography | Fonts, sizes, and colors for headings and body text |
Background | Solid color or uploaded image |
Before you start, make sure you have:
- The Manage plan. The Check-in Station is a Manage plan feature and is not available on the Check-in plan. On the Check-in plan, Check-in Station appears in the menu but is disabled with a crossed-out red icon.
- An event created in Event Management.
- An iPad with the [Check-in Pax app name] installed.
- A 6-digit passcode ready to set (required before the station can be activated).
- If you plan to auto-print badges: a paired badge printer and a badge design in Badge Designer.
Related articles:
- Set the Check-in Station passcode
- Configure check-in methods
- Configure privacy and timing
- Customize screen text
- Customize typography
- Set the station background
- Activate the Check-in Station on iPad