Editing a Guest
Sometimes guest information needs to be corrected or updated at the door - a misspelled name, the wrong email address, or a changed meal preference. The Check-in App makes it easy to edit guest profiles onsite.
How to edit a guest:
- Find the guest in your guest list using the search bar or by scrolling.
- Tap on the guest's name to open their profile.
- Tap the white Edit button in the top right.
- Update any of the following fields:
- First name
- Last name
- Custom fields (e.g., meal preference, t-shirt size, company name)
- Guest list (dropdown)
- Status (dropdown)
- Badge Template (dropdown)
- Table (dropdown)
- Tap Save.
What happens after editing:
- The updated information syncs instantly to all devices and reports.
- The Last Modified By and Last Modified Date fields are updated in your reports, showing who made the change and when.
- Any future check-ins, badge prints, or exports will reflect the corrected information.
Note: When you save your changes, the old information is overwritten and cannot be automatically restored. Please double-check your edits before tapping Save.
Common scenarios for editing onsite:
| Scenario | What to edit |
|---|---|
Guest's name is misspelled | First name or last name |
Guest requests to change their company name | Company or your custom field |
Guest switched from chicken to vegan meal | Custom field (e.g., "Meal Preference") |
Guest's is bringing a Plus One | Plus One count |
Pro tip: If you need to move a guest on-site to a different guest list (e.g., from "General Admission" to "VIP") or to a different table, select the guest list from the drodown field in the Check-in App.