Guest list upload FAQ

What happens when I upload a list into a guest list that already has guests in it?

Your new guests will be added on top of the existing ones. Check-in Pax never automatically deletes or replaces your guest data. If you want to replace guests, delete the existing guests or the guest list before uploading.

Can I automatically upload guests from one Excel file into multiple guest lists?

No. One Excel file uploads into one guest list at a time. However, you can upload all guests into one list first, then search and move relevant guests into their dedicated lists afterward.

How many guests can I upload?

You can upload hundreds to several thousand guests. Check-in Pax is optimized for invitation-only events with up to 5,000 guests. If you plan to use it for a larger database, contact us so we can discuss potential limitations or best practices.

How many custom fields can I create?

You can create up to 15 custom fields. You can also reuse existing fields or rename them if needed.

Best practice: Always use default fields where possible instead of creating new fields for data that already exists. For example, if your list says "Surname," use the system's "Last Name" field and rename "Last Name" to "Surname." If your list says "Contact Email address," use the existing "Email" field.