❓ Guest list upload FAQ

Common questions about guest list uploading

What happens when I upload a list into a guest list that already has guests in it?

Your new guests will be added on top of the existing ones. Check-in Pax never automatically deletes or replaces your guest data. If you want to replace guests, delete the existing guests or the guest list before uploading.

Can I automatically upload guests from one Excel file into multiple guest lists?

No. One Excel file uploads into one guest list at a time.

However, you can upload all guests into one list first, then search and move relevant guests into their dedicated lists afterward.

How many guests can I upload?

You can upload hundreds to several thousand guests. Check-in Pax is optimized for invitation-only events with up to 5,000 guests.

If you plan to use it for a larger database, contact us so we can discuss potential limitations or best practices.

How many custom fields can I create?

You can create up to 15 custom fields. You can also reuse existing fields or rename them if needed.

Best practice: Always use default fields where possible instead of creating new fields for data that already exists.

Instead of creating...	Use this default field
A new field called "Surname"	Rename "Last Name" to "Surname"
A new field called "Contact Email address"	Use the existing "Email" field

Can I re-upload an Excel or CSV file to update existing guests?

No. Excel or CSV re-upload does not update existing guests.

If you need to correct guest data after upload, you have two options:

Option	How to do it
Edit manually	Go to the guest list and edit each guest individually
Delete and re-upload	Delete the affected guests first, then upload a corrected Excel or CSV file