Configure check-in methods for the Check-in Stations

Choose whether guests check in by QR code, by searching for their name, or both — and choose which fields they can search by.

Check-in methods control how guests identify themselves at the station. You can enable one or both methods — at least one must be enabled.

Where to find it

Go to Check-in Station in Event Management, then open the Methods tab.

QR code

Turn on QR code so guests can present their QR code to the iPad camera for instant check-in.

Search by attendee

Turn on Search by attendee so guests can look themselves up by name or other fields instead of scanning.

Choose searchable fields

When search is enabled, select which fields guests can search by:

Under Searchable fields, open the dropdown.
Select fields from Event defaults (First name, Last name, Company Email address, Guest ID) and Custom fields (Important: Only Active and Visible Data Fields can be selected).
Selected fields appear as chips in the field. Select a chip's field again to remove it.

Guests will see a search box that prompts them to search by the fields you selected.

Note: If you turn off both QR code and search, your guests will have no way to check in and the Check-in stations are locked.

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