Set the Check-in Station passcode
The exit passcode is a 6-digit PIN that staff must enter to leave the Check-in Station screen on the iPad. It keeps guests from exiting the station or reaching other parts of the app. A passcode is required before the station can be used.
Where to find it
Go to Check-in Station in Event Management, then open the Passcode tab.
Set a passcode
- In the Set 6-digit passcode field, enter six digits. The cursor advances automatically after each digit.
- You can also paste a 6-digit code into the boxes.
- To hide or show the digits, select Hide or Show.
- The passcode saves automatically when all six digits are entered. A Saved confirmation appears.
Other passcode actions
- Generate — creates a random 6-digit code for you.
- Clear — removes the current code so you can enter a new one.
- Test in preview — opens the passcode keypad on the live preview so you can try the code. This is only available once all six digits are set.
Weak passcodes
If you enter a common or sequential code (for example, 123456 or 000000), a warning appears. The station still works, but choose something less guessable for production use.
Note: Share the passcode only with on-site staff. Anyone with the passcode can exit the station.
Note: The Check-in App on your iPad needs a refresh after you have changed the Check-in Station passcode. Go back to your event overview to reload event details or alternatively re-login for a full refresh.
Related articles:
- Activate the Check-in Station on iPad
- Check-in Station overview