Managing Team Member Rights

Assign roles like Manager, Host, or Assistant – each with different permissions for events and guest data.

Each team member can be assigned a role that determines what they are allowed to do.

Available roles

RolePermissions

Manager

Comprehensive access to your event, with a few limitations

Host

Can manage guest lists, invitations, and check in attendees

Assistant

Focused role with access primarily to the Check-in App without editing rights


Manager

The Manager has comprehensive access to your event, with a few limitations. Key capabilities include:

  • Modify event details as needed
  • Create and update email templates and RSVP forms
  • Design badge templates for guests
  • Oversee guest lists and send invitations
  • Add, move, edit, or remove guests from the list
  • Check in guests during the event
  • Download reports

Best for: Event coordinators, team leads, or anyone who needs full control over event setup and management.


Host

The Host can manage guest lists and invitations, along with checking in attendees. Their capabilities include:

  • Manage guest lists and send invitations
  • Add, move, edit, or remove guests as necessary
  • Check in guests during the event
  • Download reports

Best for: Front-of-house managers, team members who need to make guest list changes, or staff who handle both check-in and guest management.


Assistant

The Assistant has a focused role with access primarily to the Check-in App. Their responsibilities are:

  • Check in guests during events
  • No permissions to modify guest details or add new attendees

Best for: Volunteers, door staff, or temporary team members who only need to check guests in without making any changes to the guest list.


Role comparison table

CapabilityManagerHostAssistant

Modify event details

Create and update email templates

Design badge templates

Manage guest lists and send invitations

Add, move, edit, or remove guests

Check in guests during the event

Download reports


App only vs. Event Management backend

When inviting a team member, you can also choose their access type:

Access typeWhat they can do

App only

Can only log into the Check-in App on iPads or mobile devices. Cannot access the web browser Event Management.

Event Management backend

Can log into the web browser to manage events, guest lists, templates, and reports (subject to their role).

Use case: An Assistant typically only needs App only access. A Manager or Host needs Event Management backend access.


How to assign or change a role

  1. Go to the Team page.
  2. Find the team member you want to manage.
  3. Click the Edit button on the right.
  4. Select a role from the dropdown (Manager, Host, or Assistant).
  5. Choose App only or Event Management backend access.
  6. Click Save.

Changes take effect immediately. The team member does not need to log out and back in.


  • Adding team members
  • Managing Event access
  • Changing username and password