Managing Team Member Rights
Each team member can be assigned a role that determines what they are allowed to do.
Available roles
| Role | Permissions |
|---|---|
Manager | Comprehensive access to your event, with a few limitations |
Host | Can manage guest lists, invitations, and check in attendees |
Assistant | Focused role with access primarily to the Check-in App without editing rights |
Manager
The Manager has comprehensive access to your event, with a few limitations. Key capabilities include:
- Modify event details as needed
- Create and update email templates and RSVP forms
- Design badge templates for guests
- Oversee guest lists and send invitations
- Add, move, edit, or remove guests from the list
- Check in guests during the event
- Download reports
Best for: Event coordinators, team leads, or anyone who needs full control over event setup and management.
Host
The Host can manage guest lists and invitations, along with checking in attendees. Their capabilities include:
- Manage guest lists and send invitations
- Add, move, edit, or remove guests as necessary
- Check in guests during the event
- Download reports
Best for: Front-of-house managers, team members who need to make guest list changes, or staff who handle both check-in and guest management.
Assistant
The Assistant has a focused role with access primarily to the Check-in App. Their responsibilities are:
- Check in guests during events
- No permissions to modify guest details or add new attendees
Best for: Volunteers, door staff, or temporary team members who only need to check guests in without making any changes to the guest list.
Role comparison table
| Capability | Manager | Host | Assistant |
|---|---|---|---|
Modify event details | ✅ | ❌ | ❌ |
Create and update email templates | ✅ | ❌ | ❌ |
Design badge templates | ✅ | ❌ | ❌ |
Manage guest lists and send invitations | ✅ | ✅ | ❌ |
Add, move, edit, or remove guests | ✅ | ✅ | ❌ |
Check in guests during the event | ✅ | ✅ | ✅ |
Download reports | ✅ | ✅ | ❌ |
App only vs. Event Management backend
When inviting a team member, you can also choose their access type:
| Access type | What they can do |
|---|---|
App only | Can only log into the Check-in App on iPads or mobile devices. Cannot access the web browser Event Management. |
Event Management backend | Can log into the web browser to manage events, guest lists, templates, and reports (subject to their role). |
Use case: An Assistant typically only needs App only access. A Manager or Host needs Event Management backend access.
How to assign or change a role
- Go to the Team page.
- Find the team member you want to manage.
- Click the Edit button on the right.
- Select a role from the dropdown (Manager, Host, or Assistant).
- Choose App only or Event Management backend access.
- Click Save.
Changes take effect immediately. The team member does not need to log out and back in.
Related Articles
- Adding team members
- Managing Event access
- Changing username and password