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Adding a Guest or a Walk-in

Sometimes a guest shows up who isn't on your list - a last-minute plus-one, a walk-in, or someone who registered with different credentials and can't be found. The Check-in App lets you add new guests right at the door.

How to add a guest onsite:

1. Open the Check-in App and select your event, then choose the guest list where you want to add the new guest.
2. Tap the Add Guest button (It is the guest and "+" icon in the top right next to the search bar).
3. Fill in the required fields:
4. • Full name or
   • First name
4. (Optional) Fill in any custom fields you've created for your event.
5. Select a status (default is "Confirmed").
6. Select a guest list from the dropdown (required if you are in the All Guests list)
7. Tap Save.
8. Press the Check-in button (if the guest has arrived.)

What happens after adding:

• The new guest appears immediately in the guest list on all devices (thanks to real-time sync).
• You can now check them in, print a badge, edit or move them to another guest list.
• The guest is marked with a Source of "Check-in App" in your reports.

Important notes:

• Adding a guest onsite does not automatically send them a confirmation email or QR code. For that, you would need to add them via the web browser before the event.
• If you add a guest to the wrong guest list, you can move them (see Moving a Guest).

When to use this feature:

Pro tip: Before the event, decide as a team whether walk-ins are allowed. Communicate this clearly to your check-in staff so they know when to add a guest versus when to turn someone away.